Tickets Weekly Solved
1 hrs :22 mins
| ID | Agent Name | Total Tickets | Open Tickets | Resolved Tickets | Avg. Resolution Time | Satisfaction Rate | Action |
|---|---|---|---|---|---|---|---|
| #854 |
<%= image_tag('user-42.jpg', alt: 'user', class: "wh-34 rounded-circle") %>
Oliver Khan |
230 | 20 | 75 | 2.5 hours |
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| #853 |
<%= image_tag('user-43.jpg', alt: 'user', class: "wh-34 rounded-circle") %>
Ava Cooper |
180 | 16 | 35 | 1.4 hours |
|
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| #852 |
<%= image_tag('user-44.jpg', alt: 'user', class: "wh-34 rounded-circle") %>
Isabella Evans |
150 | 35 | 45 | 3.2 hours |
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| #851 |
<%= image_tag('user-45.jpg', alt: 'user', class: "wh-34 rounded-circle") %>
Mia Hughes |
75 | 86 | 25 | 4.5 hours |
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| #850 |
<%= image_tag('user-46.jpg', alt: 'user', class: "wh-34 rounded-circle") %>
Noah Mitchell |
320 | 90 | 10 | 3.8 hours |
|
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| #849 |
<%= image_tag('user-47.jpg', alt: 'user', class: "wh-34 rounded-circle") %>
Sophia Carter |
120 | 55 | 20 | 5.3 hours |
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|
Task Title | Assigned To | Due Date | Priority | Status | Action |
|---|---|---|---|---|---|---|
|
|
Network Infrastructure | Oliver Clark | 30 Apr 2024 | High | Finished |
|
|
|
Cloud Migration | Ethan Baker | 25 Apr 2024 | Low | Pending |
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Website Revamp | Sophia Carter | 20 Apr 2024 | Medium | In Progress |
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Mobile Application | Ava Cooper | 15 Apr 2024 | High | Finished |
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System Deployment | Isabella Evans | 10 Apr 2024 | Low | Cancelled |
|